Tuesday, November 3, 2020

PC Reservation settings recap

We've made changes to the normal way we handle patron PC sessions for the COVID situation, and I'm going to recap a few of those here for clarity:

1) PC sessions are 30 minutes long, except at Cumming, where they are 1 hour long

2) Patrons will receive a warning message 5 minutes before their session ends

3) If no one is waiting to use the computer, patrons will be able to extend their session in 15 minute increments without speaking to a staff member by clicking on the "Accept" button in the warning message. If this becomes a problem, staff should be able to end a patron's session from the management program installed on staff workstations.

4) These settings are the same for cards and for guest passes.

Please email IT or submit a ticket if you have any questions.


2 comments:

  1. Can you remind me of when the computers time out for inactivity, and if it's the same if they are locked?

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  2. Timeout on the OPAC computers is currently set to 15 minutes.
    Allow Users to Lock Sessions: Used to determine if patrons are
    allowed to invoke the idle screen and hide the contents of the
    desktop. Locking a session permits a patron to step away without
    concerns over losing the PC to another patron or having it timeout
    due to inactivity.

    ReplyDelete