Submitted by Nicholas
Our vendor will be performing an upgrade to our phone system after 9:00 PM on Tuesday, March 15th. The upgrade should be completed by the following morning of Wednesday, March 16th. IT will verify system functionality on Wednesday morning.
Do you expect an impact on staff or patrons on Tuesday?
ReplyDeleteGreat question, Anna. Holly and I have discussed this and since this is occurring overnight, we really don't think it should impact our patrons or staff. StoryLine will be unavailable at this time, but we don't think many children would be trying to access StoryLine after 9:00 p.m. Phone renewals will also be unavailable, but again, not many people use this service, particularly after 9:00 p.m. We will be putting up a web slider to cover bases, but not announcing on social media.
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