Staff Survey Results

We recently provided a survey for staff to share their feedback, and we were very pleased that 112 out of 129 staff answered the survey.  This is a very impressive response rate, and we received some valuable input.  We are still reading through the many comments, and we will address those in future posts, but we wanted to go ahead and share with all of you the numerical results for each question.  Thanks to all of you who took the time to respond to the survey and to provide input.

112 staff answered this question:

What is your level of satisfaction about the communication you are receiving from the library about COVID-19?

Very satisfied                          66%

Somewhat satisfied                 25%

Somewhat dissatisfied            5%

Very dissatisfied                      4%

 

112 staff answered this question:

How often do you read the staff blog?

Every workday                        63%

Most workdays                       24%

Some workdays                      10%

Never                                      3%

 

111 staff answered this question:

In terms of written communication from the library, do you prefer the current staff blog of the previous weekly newsletter, The Highlighter?

Staff blog                                 80%

The Highlighter                        16%

Other                                       4%

 

112 staff answered this question:

How often do you attend staff question and answer sessions?

Always or almost always        19%

Usually                                    21%

Sometimes                              39%

Never                                      21%

 

107 staff answered this question:

Which of the statements below most accurately reflects your current level of contact with the public in your job?

Directly with public                              57%

Proximity to public                              28%

Don’t work with public                         15%

 

104 staff answered this question:

Now that masks are required for patrons, what is your level of comfort in working with the public?

Very comfortable                                43%

Somewhat comfortable                      45%

Somewhat uncomfortable                  9%

Very uncomfortable                            3%

 

107 staff answered this question:

How satisfied are you with the library’s current COVID-19 protocols?

Very satisfied                                      63%

Somewhat satisfied                             29%

Somewhat dissatisfied                        7%

Very dissatisfied                                  2%

 

105 staff answered this question:

To the best of your knowledge, are COVID-19 protocols followed consistently by staff across the library system?

Yes                                                      89%

No                                                       11%

 

104 staff answered this question:

Considering all aspects of your job, what is your overall level of satisfaction with your library employment?

Very satisfied                                      66%

Somewhat satisfied                             29%

Somewhat dissatisfied                        4%

Very dissatisfied                                  1%