Wednesday, May 13, 2020

Patron comments about chat service



Earlier today I shared information about how many patrons have been using our new chat service.  Here are some of their comments:

AWESOME! Very kind, and gives great personal book recommendations. Couldn't be happier for an awesome service during this crisis.

Very Helpful !! Glad that I have done this chat! Amazing!!

Very friendly and quick response.

First time using this feature. really awesome service!

Kayla is wonderful. Very helpful

Alicia was just wonderful and bent over backwards to help me, could not have asked for a more pleasant experience. A real great person and she should be recognized for devotion to the library. Jim Willett

Mary was very helpful! I appreciate this chat feature so much!

It was great chatting with Melissa, She understood me and responded correctly.

Thank you Christina! So helpful!!

It's great to be able to use your chat option. Cleo is great!

So glad you are back! I love my library!

Really helpful and kind

I really appreciate all the library staff for adapting to this novel situation. You guys are my heroes, too!

Very helpful and polite librarian

Jen was an amazing help

This saves my time!

very nice to "talk" with someone

This is helping me a lot! I think it is the best thing ever!

Vikki at the Post Road Library was so very helpful with my personal account, and then she gave me the information to share with my students and the entire school, so that the students and their families can access the library online! Thank you so much for having employed such a helpful, caring and considerate person!

Leslie was super helpful!!

micheal was great

It was great to have a chat option with the library closed...

I didn't expect this to work so well! Thank you for providing this service.

1 comment:

  1. I love all of the name drops! These are fantastic comments :)

    ReplyDelete